Smraddhi Associates

About Us

Smraddhi is the first company of central india to launch outsourcing ITES (voice service) to the client in various fields Eg. Telecommunication, Insurance (Birla Sun Life Insurance for more than 2 years), Emergency Services (on call ambulance) Distress Management.
Smraddhi strives to create customer satisfaction by efficient cost effective innovative and fast delivery of services with zero compromise on integrity and confidentiality of the business.

Our Clients

IDEA

Aditya Birla Group

!DEA

A Leading Telecom Company

Airtel

Bharti Airtel Limited

Airtel

A Leading Telecom Company

PayTM

Mobile Payment Commerce Company

PayTM

"Pay Through Mobile" or Paytm is one of the leading E-Wallet and Mobile Payment Company

Indianmoney.com

Financial consultants

Indian Money

A Banglore based leading Financial Consultancy company.

Jabalpur Municipal Corporation

Jabalpur MunicipalCorporation

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Why us?

Latest Technology

We use server based predictive dialer to give best working efficiency to our clients. All details of the reports, as well as recording facilities are available which is backed by an efficient IT team.
100% uptime

Our inbound process have been working with 100% uptime for the past decade.
Outbound

1.VAS Upselling

2.Plan Migrtion

3.Data Upgradation

4.Data Recharge Voucher upselling
Customer Life Cycle Management

We have mastered the art of customer life cycle management and have excelled in process like MNP,Process Helth Check(requests and complaints),Postpaid welcome, EBill promotion, Payment Reminder, Plan promotion according to usage of the customer,2g-3G plan upgradation, etc.
Pan India Operations

We have operated for multiple circles in 17 different languages.
Inbound

We expertise in multiple process like televerification, RBT, Dealer Desk, franchise desk, Postpaid Retention, idea Employee query resolution, Wrong recharge reversal desk, etc.
Diverse Experience

Other than telecom, we have also provided our services to ecommerce (paytm), insurance companies(Birla Sunlife insurance), City Ambulance, Banking(HDFC), etc
Training

. We are pleased to inform that we have successfully trained 1600+ candidates(SC,ST,OBC) with 100% placement. We provide full fledged training centers with projecctors, computers, dialers, etc. We have 4000 sq.ft dedicated facility for the same with 4 training halls. Residential facilities are also available for outstation candidates.

Contact Us

We at Smraddhi are always eager to hear from people and look for new challenges. For any queries please feel free to contact us below:

169, Top Floor, B-Block, Corporate House, R.N.T Marg, Indore
+91 9644204205 (For Job related Queries)
+91 9826098734 (For Business related Queries)
namitajain@smraddhi.com

Smraddhi Associates

Top-notch Infrastructure

Multi-Facilities

Best in the field

Founder:
Mr. Anil Sharma

About Us

Our Clients

IDEA

!DEA

Airtel

Airtel

PayTM

PayTM

Indianmoney.com

Indian Money

Jabalpur Municipal Corporation

Jabalpur MunicipalCorporation

Why us?

Latest Technology

100% uptime

Outbound

Customer Life Cycle Management

Pan India Operations

Inbound

Diverse Experience

Training

Contact Us

Smraddhi Associates

Top-notch Infrastructure

Multi-Facilities

Best in the field

Founder: Mr. Anil Sharma

About Us

Our Clients

IDEA

!DEA

Airtel

Airtel

PayTM

PayTM

Indianmoney.com

Indian Money

Jabalpur Municipal Corporation

Jabalpur MunicipalCorporation

Why us?

Latest Technology

100% uptime

Outbound

Customer Life Cycle Management

Pan India Operations

Inbound

Diverse Experience

Training

Contact Us

Founder:
Mr. Anil Sharma